Terms & Conditions

1. Introduction

Welcome to ch444, Bangladesh's trusted online casino and sports betting platform available at ch444.asia. These Terms & Conditions ("Terms") constitute a legally binding agreement between you (the "Player") and ch444 (the "Platform"). By accessing, registering, or using any part of the ch444 platform, you unconditionally agree to be bound by these Terms in their entirety.

These Terms govern your use of all services offered by ch444, including live casino games, online slots, cricket betting, BPL sports wagering, and all other interactive gaming features available on the platform. They also govern deposit and withdrawal transactions, promotional bonus participation, customer support interactions, and any communication you have with ch444 staff.

If you do not agree with any part of these Terms, you must immediately cease using the ch444 platform. ch444 reserves the right to modify, suspend, or terminate access to any feature of the platform at any time without prior notice, subject to applicable laws and regulations.

2. Eligibility

To register and use ch444, you must satisfy all of the following eligibility requirements at the time of registration and on a continuing basis throughout your use of the platform:

• You must be at least 21 years of age. Providing false age information is a serious violation of these Terms and may result in permanent account suspension and forfeiture of any funds held.
• You must be a resident of or physically located in a jurisdiction where online gambling is not explicitly prohibited by law. It is your sole responsibility to verify the legality of online gaming in your jurisdiction.
• You must not be registered on any self-exclusion list or have voluntarily restricted yourself from gambling platforms at the time of registration.
• You must register using accurate, current, and complete personal information. ch444 conducts identity verification (KYC) checks; failure to provide verifiable information may result in account suspension.
• You must not be an employee, contractor, or immediate family member of an employee of ch444 or any of its affiliated gaming providers or technology partners.

ch444 may request supporting documentation at any stage to verify eligibility. Accounts found to be ineligible will be closed and any outstanding balances dealt with in accordance with applicable policies.

3. Account Registration & Security

Each natural person may hold only one registered account on ch444. Opening multiple accounts — whether under your own name or using aliases, third-party details, or synthetic identities — is strictly prohibited. Where duplicate accounts are detected, ch444 reserves the right to close all associated accounts, withhold pending withdrawals, and permanently ban the user from the platform.

Account Credentials

You are fully responsible for maintaining the confidentiality of your login credentials, including your username, password, and any two-factor authentication codes linked to your account. Do not share your credentials with any third party. ch444 will not be liable for any losses arising from unauthorized access resulting from your failure to protect your credentials.

KYC Verification

ch444 operates a mandatory Know Your Customer (KYC) process in accordance with responsible gaming and anti-fraud obligations. You may be required to submit one or more of the following documents before your first withdrawal is processed:

• Government-issued National ID card (NID) or passport showing date of birth, full name, and photograph.
• Proof of address: a recent utility bill, bank statement, or government correspondence dated within the last 90 days.
• Payment method verification: a screenshot or confirmation of the bKash, Nagad, or Rocket wallet registered in your name, matching the account used for deposits.

4. Deposits & Withdrawals

ch444 supports local Bangladeshi payment methods to ensure convenient and fast fund management for players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all other regions of Bangladesh.

Deposit Rules

All deposits must be made from a payment method registered in your own name. Third-party deposits are not permitted. The minimum deposit amount is ৳500 unless otherwise stated in a specific promotion. Deposits are credited to your ch444 account in Bangladeshi Taka (BDT) at the prevailing exchange rate where applicable. ch444 does not charge fees on deposits, though your payment provider may apply their own transaction charges.

Withdrawal Rules

Withdrawal requests are processed subject to the following conditions:

• KYC verification must be complete before the first withdrawal is approved. Incomplete verification will delay processing.
• Any active bonus funds must satisfy their applicable wagering requirements before withdrawal is permitted. Attempting to withdraw bonus funds before rollover completion will result in the bonus being voided.
• Withdrawals are processed to the same payment method used for the original deposit wherever technically possible, in line with anti-money laundering best practices.

5. Bonuses & Promotions

ch444 offers a range of promotional bonuses, including welcome bonuses, free spins, reload offers, and seasonal promotions around events such as BPL, IPL, T20 World Cup, Eid, and Pohela Boishakh. All bonus offers are subject to the following universal conditions:

• Each bonus has a specific wagering requirement (rollover) that must be completed within a defined time period. The wagering multiplier and eligible games are disclosed in the individual promotion's terms.
• Bonuses are non-transferable and cannot be exchanged for cash unless the rollover has been fully met. Unused bonuses expire after the stated validity period.
• ch444 reserves the right to withdraw or modify any bonus offer at any time without prior notice, subject to the rights of users who have already accepted the bonus in question.
• Only one welcome bonus is available per player, per household, per device, and per IP address. ch444 actively monitors for bonus abuse; accounts found to be exploiting promotions will be closed.
• Free spins awarded as part of a promotion may be restricted to specific slot titles. Winnings from free spins are added as bonus funds subject to the relevant wagering requirement before withdrawal.

If ch444 reasonably suspects that a player is misusing bonus offers — including through arbitrage, matched betting strategies, or collusion — ch444 may withhold bonus winnings and restrict future promotional access pending investigation.

6. Prohibited Conduct

Players are expected to use ch444 in good faith and in accordance with these Terms at all times. The following activities are expressly prohibited and may result in immediate account suspension, permanent banning, and/or legal action:

• Using automated software, bots, scripts, or any artificial intelligence tools to gain an unfair advantage in any game or betting market.
• Engaging in fraudulent activity including chargeback fraud, identity theft, use of stolen financial instruments, or money laundering through gaming transactions.
• Colluding with other players or third parties to manipulate game outcomes, exploit system vulnerabilities, or artificially inflate bonus balances.
• Registering or playing on behalf of another person, or allowing a third party to operate your account in exchange for a fee, profit share, or any other consideration.
• Posting or transmitting any harmful, defamatory, offensive, or illegal content through any chat, review, or support channel provided by ch444.

ch444 employs real-time monitoring and fraud detection systems. Any suspicious activity is logged and reviewed by our compliance team. Players found in violation of this section will be referred to the appropriate authorities where legally required.

7. Intellectual Property

All content on the ch444 platform — including but not limited to software code, game interfaces, graphical assets, logos, trademarks, marketing copy, promotional materials, and the overall look and feel of the site — is the exclusive intellectual property of ch444 or its licensed third-party providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform solely for personal entertainment purposes.

You may not copy, reproduce, distribute, create derivative works from, reverse-engineer, scrape, or commercially exploit any part of the ch444 platform without prior written consent from ch444. Unauthorised use of ch444's intellectual property may result in civil and/or criminal proceedings.

8. Limitation of Liability

To the fullest extent permitted by applicable law, ch444 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform. This includes, without limitation, loss of profits, loss of data, loss of goodwill, service interruptions, computer or device damage, or any other intangible losses, regardless of whether such losses were foreseeable or ch444 had been advised of the possibility of such damages.

ch444's aggregate liability to you for all claims arising from your use of the platform shall not exceed the total amount of funds deposited by you into your account during the 30-day period immediately preceding the event giving rise to the claim. Nothing in these Terms limits liability for fraud, wilful misconduct, or any statutory rights that cannot be excluded by law.

9. Privacy & Data Protection

ch444 is committed to protecting the personal information of all registered players. The collection, storage, and processing of your personal data is governed by our Privacy Policy, which forms an integral part of these Terms and is incorporated herein by reference. By agreeing to these Terms, you also consent to the data practices described in the Privacy Policy. ch444 applies SSL encryption to all data transmissions and does not sell, rent, or otherwise transfer your personal data to unaffiliated third parties without your explicit consent, except as required by law.

10. Responsible Gaming

ch444 takes responsible gaming seriously. We provide tools and resources to help players maintain healthy, controlled gaming habits. If you feel that your gambling is becoming problematic, you are encouraged to make use of the following self-management features available through our support team:

• Deposit limits: set a daily, weekly, or monthly cap on how much you can fund your account to keep spending within your budget.
• Time-out periods: temporarily suspend your account for a cooling-off period of 24 hours, 7 days, 30 days, or any custom duration you specify.
• Self-exclusion: permanently close your ch444 account and request that you not be permitted to re-register for a minimum period of six months or longer as you choose.

11. Amendments to These Terms

ch444 reserves the right to update, amend, or replace these Terms & Conditions at any time. When material changes are made, ch444 will endeavour to notify registered players via the contact information held on their account — however, it is your responsibility to review these Terms periodically to ensure you are aware of the current version.

Your continued use of the ch444 platform following the posting of revised Terms constitutes your acceptance of those changes. If you do not agree to any revised Terms, you must cease using the platform immediately and contact our support team to arrange account closure.

12. Governing Law & Dispute Resolution

These Terms & Conditions shall be interpreted and governed in accordance with generally accepted principles of international commercial law, with particular regard to fair dealing, player protection, and responsible gaming standards. In the event of any dispute arising from your use of the ch444 platform, you are encouraged to first contact our support team at [email protected] to seek an informal resolution. ch444 is committed to responding to all support enquiries within 48 hours (Bangladesh Standard Time, UTC+6). If a satisfactory resolution cannot be reached through direct communication, disputes may be escalated through the appropriate legal channels available in your jurisdiction.

13. Contact Us

If you have any questions, concerns, or feedback regarding these Terms & Conditions, or if you require assistance with your account, our support team is available around the clock to help.

Email us at: [email protected]